Every Maison Ree order is prepared with care, and processing times may vary depending on the items in your order.

Maison Ree Dusting Powders

Our handcrafted dusting powders are typically prepared and processed within 1–3 business days.

Curated & Partner-Fulfilled Items

Select items in our collections are fulfilled by our trusted fulfillment partners and may require 7–10 business days for processing before shipment.

Orders Containing Multiple Item Types

If your order includes both Maison Ree-made and partner-fulfilled products, items may arrive in separate packages and at different times. You will receive tracking information as each shipment becomes available.

Please note that processing time is separate from carrier transit time. Weekends and holidays are not considered business days.

Once an order has entered processing or fulfillment, we may not be able to make changes or cancel it. Please review your order details and shipping address carefully before completing your purchase.

We know you’re excited to receive your Maison Ree order, and we’ll keep you informed along the way.

Shipping Timeframes

Shipping time begins after your order has been processed. Delivery times vary based on your location, selected shipping method, fulfillment location, and carrier.

Please remember that our processing times are:

• Maison Ree Dusting Powders: 1–3 business days

• Curated & Partner-Fulfilled Items: 7–10 business days

These processing timeframes are separate from the time your package spends in transit.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address or phone number provided at checkout. Please allow time for the carrier to scan your package and update tracking after a shipping label has been created.

Separate Shipments

Some Maison Ree orders may arrive in more than one package. If your order contains both Maison Ree-made and partner-fulfilled items, products may ship separately and arrive on different dates. Separate tracking information may be provided for each shipment.

Shipping Delays

Carrier delays, severe weather, holidays, and other circumstances outside of our control may occasionally affect delivery times. While Maison Ree cannot guarantee carrier delivery dates, we’re happy to help you review available tracking information if you have concerns about your order.

Packages Marked Delivered

If your tracking shows that your package was delivered but you cannot locate it, please check around your delivery area, with members of your household, neighbors, or your building’s mailroom when applicable. Carriers may occasionally mark packages as delivered shortly before they physically arrive.

If your package still cannot be located, please contact the shipping carrier using your tracking number to begin a missing-package inquiry. You may also contact Maison Ree Customer Care so we can assist with any information available to us.

Please Double-Check Your Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your apartment or unit number, street address, city, state, and ZIP code carefully before placing your order.

If you notice an address error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or fulfillment.

We want you to feel confident when shopping with Maison Ree. Because our collections include both personal-care products and curated merchandise, return eligibility varies by product type.

Dusting Powders & Personal-Care Products

For hygiene and safety reasons, Maison Ree dusting powders and other personal-care products are final sale and cannot be returned or exchanged.

If your item arrives damaged, defective, or incorrect, please contact Maison Ree Customer Care so we can make it right.

Curated & Partner-Fulfilled Items

Return eligibility for curated and partner-fulfilled merchandise may vary by item. Products must be unused, unworn, and in their original condition and packaging to be considered for a return.

Please contact Maison Ree Customer Care before returning any item. Items returned without prior authorization may not be accepted.

Non-Returnable Items

For health, hygiene, and product-integrity reasons, we cannot accept returns of opened or used personal-care products. Items marked Final Sale at the time of purchase are also not eligible for return or exchange.

Change of Mind

Please review product descriptions, sizing, scent details, and other product information carefully before ordering. Maison Ree does not accept returns or exchanges on final-sale products due to personal preference, including scent preference.

Damaged, Defective or Incorrect Items

If there is a problem with your order when it arrives, please contact us promptly with your order number and photos of the item and packaging. We’ll review the issue and work with you toward an appropriate resolution.

Please do not discard damaged items or their original packaging until your request has been reviewed.

Something not quite right? We’re here to help.

Every Maison Ree order is prepared and packaged with care. If your order arrives damaged, incorrect, or with an item missing, please let us know promptly so we can review the issue.

Damaged Upon Arrival

Please inspect your order when it arrives. Any damage that occurred before or during delivery must be reported to Maison Ree Customer Care within 48 hours of the carrier-confirmed delivery time.

Please include:

• Your order number

• A brief description of the issue

• Clear photos of the affected item

• Photos of the shipping packaging and any visible damage

• A photo of the shipping label, when requested

Please keep the item and all original packaging until your request has been reviewed.

Maison Ree is not responsible for damage that occurs after an order has been successfully delivered, including damage caused by improper handling, use, storage, or care.

Received the Wrong Item?

If the item you received is different from what you ordered, please contact us within 48 hours of delivery with your order number and a clear photo of the item received.

Missing an Item?

Some orders may arrive in separate shipments. Please review your shipping confirmation and tracking information first to confirm whether additional packages are still on the way.

If all shipments show as delivered and an item is still missing, please contact us within 48 hours of the final delivery so we can review your order.

How We Resolve Order Issues

Once your request has been reviewed and approved, Maison Ree will determine the appropriate resolution based on the circumstances. This may include a replacement, refund, store credit, or another resolution when applicable.

Claims submitted outside of the applicable reporting period may not be eligible for replacement, refund, or store credit.

Keep Your Ritual Beautiful

A little care goes a long way. Proper storage and handling help preserve the quality, fragrance, and experience of your Maison Ree products.

Dusting Powders

Keep your dusting powder tightly closed when not in use and store it in a cool, dry place away from direct sunlight, heat, and moisture.

For the best experience:

• Apply with clean, dry hands, a clean powder puff, or your preferred applicator.

• Keep water and moisture out of the container.

• Replace the inner cover after use, when applicable.

• Avoid storing your powder in areas with excessive heat, humidity, or direct sunlight.

• Do not share your powder puff or applicator with others.

Caring for Your Powder Puff

To keep your puff fresh, clean it periodically using a gentle cleanser and lukewarm water. Avoid soaking it for extended periods.

Gently press out excess water without twisting or wringing the puff, reshape if needed, and allow it to air-dry completely before placing it back with your powder.

Never place a damp puff inside your powder container.

A Note About Your Powder

Because Maison Ree dusting powders are finely milled, settling may naturally occur during shipping and storage. This does not mean that you received less product.

Always keep your product securely closed between uses to help protect its texture and fragrance.

Your finishing touch for soft, beautifully scented skin.

Maison Ree Dusting Powder can be worn alone or layered with your favorite body-care and fragrance products to create a ritual that’s entirely your own.

How to Apply

After bathing, allow your skin to dry completely. Dispense a small amount of powder onto a clean, dry powder puff or applicator and gently press or sweep onto the skin.

Focus on areas where you want to feel fresh, soft, and beautifully scented—such as the neck, décolletage, underarms, beneath the breasts, inner thighs, and other areas prone to moisture or friction.

A little goes a long way. Start with a light application and add more as desired.

Create Your Scent Ritual

For an elevated fragrance experience, layer your Maison Ree Dusting Powder with complementary body-care and fragrance products.

1. Moisturize

Begin with your favorite lotion or body butter.

2. Add Your Fragrance Layer

Apply a complementary body or perfume oil to your pulse points.

3. Dust

Gently press Maison Ree Dusting Powder onto dry skin for a soft, silky finishing layer.

4. Finish Your Scent

Complete your ritual with your favorite perfume or fragrance mist.

Mix, match, and experiment with different scent families to make your Maison Ree ritual uniquely yours.

For External Use Only

Avoid direct contact with the eyes and mouth. Do not inhale the powder during application or apply to broken, irritated, or freshly shaved skin. Discontinue use if irritation occurs.

Keep out of reach of children. For external use only.